Last Updated: [March 23rd, 2025]
1. Introduction
InnoGlobe (“we,” “us,” or “our”) is committed to protecting the privacy of our customers (“you” or “your”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [Your Website Address] (the “Site”) and purchase products from us. We operate a dropshipping business model, which means we work with third-party suppliers to fulfill your orders.
2. Information We Collect
We may collect the following types of information:
- Personal Information You Provide Directly:
- Contact Information: Name, email address, shipping address, billing address, phone number.
- Account Information: Username, password (stored in a secure, hashed format).
- Payment Information: Credit card details (processed securely through a third-party payment processor – [Visa/Mastercard/ Stripe, PayPal…etc] – we do not store full credit card numbers on our servers).
- Communication Information: Records of your communications with us (e.g., customer support inquiries).
- Optional Information: Any other information you choose to provide (e.g., product reviews, survey responses).
- Information Collected Automatically:
- Log Data: Your IP address, browser type, operating system, referring URLs, pages viewed, and the dates/times of your visits.
- Device Information: Information about the device you use to access the Site (e.g., device type, operating system, unique device identifiers).
- Cookies and Similar Technologies: We use cookies and similar technologies (e.g., web beacons, pixels) to track your activity on our Site, personalize your experience, and deliver targeted advertising. See our Cookie Policy [Link to Cookie Policy] for more details.
- Analytics Data We use tools like Google Analytics to collect information.
- Information from Third Parties:
- Dropshipping Suppliers: We receive order fulfillment information from our suppliers, including your name, shipping address, and the products you ordered.
- Payment Processors: We receive confirmation of payment from our payment processors.
- Marketing Partners: We may receive information from marketing partners to help us understand our customer base and improve our advertising.
3. How We Use Your Information
We use your information for the following purposes:
- To Process and Fulfill Your Orders: This includes sharing your information with our dropshipping suppliers and payment processors.
- To Create and Manage Your Account:
- To Communicate with You: To send you order updates, respond to your inquiries, and provide customer support.
- To Send You Marketing Communications: With your consent (where required by law), we may send you emails about new products, promotions, and other updates. You can opt out of these communications at any time.
- To Personalize Your Experience: To recommend products, tailor content, and improve your overall experience on our Site.
- To Improve Our Services: To analyze website usage, identify trends, and improve our products and services.
- To Comply with Legal Obligations: To comply with applicable laws and regulations, including data protection laws.
- To Prevent Fraud and Protect Our Rights:
4. How We Share Your Information
We may share your information with the following categories of third parties:
- Dropshipping Suppliers: We share your name, shipping address, and order details with our suppliers so they can fulfill your orders. These suppliers are located in various countries, including [China, United States, etc.].
- Payment Processors: We share your payment information with our secure payment processors (e.g., Stripe, PayPal) to process transactions.
- Service Providers: We use third-party service providers for various functions, including website hosting, email marketing, analytics, advertising, and customer support. These providers have access to your information only to perform these tasks on our behalf and are obligated to protect your information.
- Legal Authorities: We may disclose your information to legal authorities if required by law or legal process (e.g., a court order or subpoena).
- Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
5. International Data Transfers
Because we operate globally and use dropshipping suppliers in various countries, your information may be transferred to, stored, and processed in countries outside of your own, including countries that may not have the same level of data protection laws as your country.
- For EEA/UK Users: If you are located in the European Economic Area (EEA) or the United Kingdom (UK), we will take appropriate measures to ensure that your personal data is protected in accordance with GDPR, including using Standard Contractual Clauses (SCCs) or relying on other legally valid transfer mechanisms.
6. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Right to Access: You have the right to request a copy of the personal information we hold about you.
- Right to Rectification: You have the right to request that we correct any inaccurate or incomplete personal information.
- Right to Erasure (“Right to be Forgotten”): You have the right to request that we delete your personal information, subject to certain exceptions.
- Right to Restrict Processing: You have the right to request that we restrict the processing of your personal information in certain circumstances.
- Right to Data Portability: You have the right to receive a copy of your personal information in a structured, commonly used, and machine-readable format.
- Right to Object: You have the right to object to the processing of your personal information in certain circumstances, including for direct marketing purposes.
- Rights Related to Automated Decision-Making: We do not engage in fully automated decision-making that has a legal or similarly significant effect on you.
- CCPA Rights (California Residents): If you are a California resident, you have specific rights under the CCPA, including the right to know what personal information we collect, the right to request deletion of your personal information, and the right to opt out of the sale of your personal information (we do not “sell” your information in the traditional sense).
To exercise these rights, please contact us at [innoglobeshop@gmail.com]. We will respond to your request within a reasonable timeframe and in accordance with applicable law.
7. Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:
- Encryption: We use industry-standard encryption to protect your data during transmission.
- Secure Storage: We store your data on secure servers.
- Access Controls: We limit access to your personal information to authorized personnel only.
- Regular Security Assessments: We regularly assess our security practices to identify and address potential vulnerabilities.
However, no method of transmission over the internet or method of electronic storage is 100% secure. We cannot guarantee the absolute security of your information.
8. Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and to trace back and document transactions.
9. Children’s Privacy
Our Site is not intended for children under the age of (13). We do not knowingly collect personal information from children.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will post any changes on this page and update the “Last Updated” date. We encourage you to review this Privacy Policy periodically.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
innoglobeshop@gmail.com
Slemani, KRG, Iraq
3/45 Goizha City 3/ Kaziwa
+9647732296969
